Shipping & Handling
Your pack shipment
All orders will be dispatched from our warehouse within 2 business days, during peak periods this can increase to within 4 business days. Amazly is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability. Shipping to P.O BOX sometimes may have a longer delivery time of up to 15 days.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
Amazly does not take responsibility for any untracked parcels that go missing. We are not responsible for delays, lost or damaged shipments or orders sent to incorrect, invalid addresses or correct addresses. Amazly will help as much as possible to trace a missing parcel, however, if untracked shipping is selected, it is the customer’s responsibility to follow up with the carrier.
Amazly is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability.
Uncollected goods are returned to us. For all packages that are not picked up, we reserve the right to charge you costs for return shipping and handling fee, at present 30€ for packages up to 5 kg, 60€ for packages from 3 kg up to 30 kg and 100€ for 30 kg and more.
Local Destination Tax & Duties
Amazly has no control over any customs or import duties that could be charged when the order reaches the destination country. These charges can cause delays and the customer will be liable to pay for them. Amazly advises the customer to check with the local customs agency before placing the order.